We use a variety of world-class assessments tools in our work of developing organizational human capital, and organizations themselves. There was a time not long ago when we did not have benefit of these assessment tools. On the individual level, this meant that organizations typically would self-assess. This usually meant someone decided what kind of training and development they thought their managers and leaders needed, perhaps based on intuitive judgment or anecdotal “evidence”. Usually this self-prescribed effort resulted in a training program being offered to (or required of) every manager, whether they needed it or not. Scott Parry, PhD, author of MAP and EXCEL refers to this as the “annual sheep dip”. This was often a waste of time and money.
Today we have a variety of assessment tools that take advantage of personal
computer technology to make it possible for virtually any organization to
assess their managers, leaders, or the organization itself. On the individual
level, they make it possible to know exactly what each manager’s or
leader’s strengths, and opportunities for development, are. This assessment
data in turn makes it possible for the organization to provide training
and development resources only in the areas where it is needed, and only
for the individuals who need it.
On the organizational level, it is possible to similarly assess the organization
itself, and likewise determine where the organization is strong, and where
it is not, and then to make organizational development efforts accordingly.
There are several types of individual assessments. Currently popular are
360° assessments, such as 20/20 Insight
Gold, where participants receive feedback from four directions, typically
boss, peers, staff, and self. Other formats are simulations and knowledge-based
assessments, such as MAP . Please
see the PowerPoint presentation “360°
Assessments: Are They Right for Your Organization?” for more information.
Some of the world-class assessments we use in our work are as follows:
Individual Assessments |
Organizational Assessments |
| 20/20® Insight GOLD A 360-degree assessment tool | 20/20® Insight Gold Organizational surveys |
| TotalView | The Organizational Culture Inventory (OCI) |
| MAP: Managerial Assessment of Proficiency - A video-based managerial assessment tool | Team Effectiveness Profile |
| Myers-Briggs Type Indicator® (MBTI®) | Myers-Briggs Type Indicator® (MBTI®) |
| Leatherman Leadership Questionnaire (LLQ) | |
| Perspectives, the 360° version of MAP |
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