360-Degree Assessment and Feedback

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We all need feedback in order to do our best work. And yet few of us receive as much feedback as we would like. And, paradoxically, the higher we go in our organizations, the less feedback we receive. Thus, we have seen the emergence of 360-degree assessment tools.

Saratoga Resource Group, LLC, uses a small number of carefully selected, world-class assessment tools in our work, including 20/20® Insight Gold. After six years of product development and testing, 20/20 was launched in 1993 as the first customizable 360-degree software package. It won the Human Resource Executive magazine Best New HR Product award in 1994, and the International Society for Performance Improvement (ISPI) Excellence Award for Outstanding Human Performance System in 1995.

20/20® Insight Gold is distributed around the world through a licensed network of some 100 Associates with deep backgrounds in assessment and human capital development. Larry Brower, President of Saratoga Resource Group, LLC, is among these Associates trained and certified in 20/20 by the publisher.

The 20/20® Insight Gold Process

Working with you, we will:

• Develop a customized 360-degree assessment and results report. Competencies may be drawn from the 140 contained within the 20/20 library, provided by you, or both.
• Administer the assessment on-line, on diskette, on paper, on your LAN, or via e-mail.
• Gather and compile the feedback data, and print, publish, and interpret the results reports for participants.
• Based on these results reports, coach each participating employee in writing an Individual Development Plan. In it, s/he names the specific managerial developmental steps that s/he is going to take, from a menu of developmental options, with deadlines, and calling out resources and help needed, to accomplish their plan.

20/20® Insight Gold may be used in one of two ways:

• You purchase the 20/20® Insight Gold system software from us and self-administer. Training in the software is provided as part of the purchase price. This option is best suited for larger organizations who know they will use 20/20 extensively. You have complete control of the process, at a lower cost.
• We design the 360-degree assessment process with you and administer it entirely for you. You need not purchase any software, and all of your sensitive feedback data is collected and stored off your site. This option is best for smaller organizations who know they will use 20/20 infrequently, don't have the staff to administer it, or wish to keep the feedback data off-site.

Organizational Surveys and 20/20® Insight Gold

In addition to 360-degree individual assessment, 20/20® Insight Gold can also be used for organizational climate, customer satisfaction survey, employee opinion survey, and other feedback needs. Two possible applications of the 20/20® survey capability are the Customer Satisfaction Survey Report and the Organizational Climate Survey Report.

Other Resources:

Individual Assessments	Organizational Assessments	Product Literature
Sample 20/20® 360-Degree Report for an Individual	Sample 20/20® Customer Satisfaction Survey Report	20/20® Insight Gold Showcase
Advanced Format 20/20® 360-Degree Report for an individual	Sample 20/20® Organizational Climate Survey Report	20/20® Insight Gold Catalogue of Products
Sample 20/20® 360-Degree Assessment On-Line		More information on 20/20® Insight Gold

Email for a free 360-degree assessment demo for a member of your organization
Please put the following in the subject line: RE: Free 360-degree assessment.

633 Berkmar Circle | Charlottesville, VA 22901
Phone: 434.975.0567 | Fax: 434.817.4045
Email: info@saratogaresourcegroup.com
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